CC SOUL-MATE

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REAL SUCCESS STORIES

CCSM Q & A


Questions about my CCSM account

  1. I have forgotten my password or username?
  2. How do I change my username?
  3. How do I change my password?
  4. How do I change my email address?
  5. Kept getting message my password is incorrect?
  6. I just signed up and have not received any emails from you. What should I do?
  7. How do I contact customer service?
  8. I am still having problems logging in. Please help!
  9. Why am I timing out?

Questions about my CCSM profile

  1. How do I create a profile?
  2. How do I update my profile?
  3. How do I hide/unhide my profile?
  4. How do I correct my date of birth?
  5. How do I correct my gender?
  6. How can I be more successful in online dating?
  7. Why was my profile rejected after I submitted it?
  8. How can I update my location?
  9. How can I change my username?
  10. Why must I add a valid Zip/Postal code?
  11. Why must I enter a valid email address?
  12. I want to change how often I receive emails from you. How do I do this?
  13. How do I delete my profile from CCSM completely?
  14. What do I do after I sign up?

Questions about photos

  1. How do I upload my photos?
  2. How do I upload my photos from my facebook account?
  3. How do I remove my photos?
  4. How do I change my photos?
  5. Why are certain photos rejected?
  6. I just uploaded my photos and I can see them, but other users say they cannot see them. What is going on?
  7. Help me! Help me! I can’t get my photos up. Can you please help me with my photos?
  8. When will my photos get approved?

Questions on Subscription & Billing

  1. What part of ccsoul-mate.com is free and what part is paid for?
  2. I am a free/standard member right now. What can I do?
  3. What are the benefits of premium membership?
  4. How can I pay for premium membership?
  5. I don’t have a debit or credit card. What else can I use?
  6. How can I pay by money order?
  7. What are the prices for Premium Membership you offer?
  8. Why was my credit card denied?
  9. What happens after I pay?
  10. What happens if a premium members sends a message to a standard member?
  11. How do I cancel my subscription?

General

  1. Don't include any contact information
  2. Don't include profanity
  3. Keep it clean!
  4. You must be 18 or over
  5. No advertising please
  6. Fill everything out
  7. Add a picture!
  8. Check your spelling and grammar
  9. Don't tell us your life story
  10. How do I get a picture onto the computer?
  11. I posted pictures, but I don't see them.
  12. I can't get it to upload my picture file.
  13. My picture did not get approved, why not?
  14. It has been over few days, I still don't see my picture!
  15. How do I change my main picture?
  16. What is 'Pictures pending approval'?
  17. Make sure we can identify you
  18. Make sure it is right side up
  19. Only certain file types are supported
  20. Make sure your face is clearly visible
  21. No nudity
  22. No pictures of celebrities
  23. No super small images
  24. Make sure it is a clear, high quality shot
  25. Keep it short and sweet when contacting members
  26. Be specific
  27. Be funny!
  28. Don't be vulgar
  29. Don't Spam
  30. How do I send a message to someone?
  31. Why haven't I got any responses from my profile?
  32. I send messages, but get no replies. Why?
  33. How do I block a user from sending me messages?
  34. How do I know if my message was received?
  35. How do I put smiley's in my messages?

Searching CCSM members

  1. What is Quick Search?
  2. What is Advanced Search?
  3. What is Username Search?
  4. What is Photo Gallery Search?
  5. Why don't I get many results?
  6. Can I sort the results?

Safety tips & Privacy

  1. Get some pictures first
  2. Talk on the phone first
  3. Meet in a public place
  4. Set up a short meeting
  5. Can other people see my email address?
  6. How does CCSM screen its members?
  7. Does ccsoul-mate.com use cookies?
  8. Is meeting people from the internet safe?

Questions about my CCSM account

I have forgotten my password or username?

First go directly to our login page http://ccsoul-mate.com/index.php?action=login. You will see a link for "Forgot your password?" When you enter your email address you will receive an email. The email will include your username, a link to reset your password, and a link you can use to log in quickly by simply clicking on it.

How do I change my username?

Please contact support@ccsoul-mate.com and provide your current username and 3 possible new usernames you want. We will choose whatever is available and send you an email to confirm the change.

How do I change my password?

In order to change your password:

  1. Log in
  2. Click the "Account Settings"
  3. Look for the fields where you can enter "Password" and "Confirm Password." Enter your new password in both fields.
  4. Hit the "Submit" button.

How do I change my email address?

Under our terms and conditions, you must provide us with a valid email address in order to use ccsoul-mate.com. If you do not do so, your account may be suspended. To change your email address do the following:

  1. Log in
  2. Click the "Account Settings."
  3. Look for the field where you can enter "Email." Replace your old email address with your new email address there.
  4. Hit the "Submit" button.

Kept getting message my password is incorrect?

Make sure that you are typing it in correctly. Also, make sure that your browser is not automatically inserting a password into the page that may be incorrect. For example, if you recently changed your password but your browser is inserting an old password automatically, your login will fail. You can also reset your password. Go to our login page http://ccsoul-mate.com/index.php?action=login . You will see a link for "Forgot your Password?" which will help you reset your password. Please contact support@ccsoul-mate.com to resolve the issue if you are still having problems.

I just signed up and have not received any emails from you. What should I do?

There may be a number of reasons why you are not receiving emails from us. Most email providers now routinely employ anti-spam software. Unfortunately, because of the number of emails CCSM sends out, your email provider might be classifying some CCSM messages as spam. To make sure that you receive email from other CCSM members, as well as announcements and updates, please make sure that support@ccsoul-mate.com, contact@ccsoul-mate.com and mail@ccsoul-mate.com are all in your address book and approved sender lists, and NOT in your spam folder or on your blocked sender lists.

How do I contact customer service?

You can contact us by clicking here: http://ccsoul-mate.com/index.php?action=contactus

I am still having problems logging in. Please help!

Here are some tips which may help you solve the problem immediately: 1. Make sure you are logging on the following page: http://ccsoul-mate.com/index.php?action=login (Do not login on the homepage – that is for new sign-ups only.) 2. Be sure to log in using your username, NOT your email address. If you are still having difficulties after trying these steps, please let us know and we will be sure to get back to you as soon as possible.

Questions about my CCSM profile

How do I create a profile?

Having an informative, entertaining and attractive profile is the key to getting a lot out of your experience on ccsoul-mate.com Make sure to provide an overview of who you are, your lifestyle, your goals and what you are looking for in a relationship. Do not wait to do this later. Otherwise, you will not get good responses from members on our site. And there are a lot of great people here! If you are looking for things to write about, think about your hobbies, interests, connection to farming, values, lifestyle, favorite places, and what attracted you to the site! To start working on your profile log in, and go to "Modify Profile" listed under "Forum Profile."

How do I update my profile?

To update your profile, simply go back to "My Profile/Admin" and pick the area you would like to update.

How do I hide/unhide my profile?

Look on the left-hand side navigation menu under "My Profile" and click on "Show/Hide Profile.". That is a link that enables you to hide and unhide your profile at your discretion. When you hide your profile it will not appear in any search results. Also, when you hide your profile, you will not be seen when looking at another person’s profile.

How do I correct my date of birth?

If you registered the profile with the wrong date of birth, log in and click on "Change Private Settings" under "Account Settings." You will see fields there for your date of birth which you can change.

How do I correct my gender?

If you registered the profile with the wrong gender, log in and click on "Change Private Settings" under "Account Settings." You will see a gender field there which you can change.

How can I be more successful in online dating?

Photos are important. Really! We cannot emphasize enough how important good, easy to see, appealing photos are to your success in line dating. In general, there is no secret in being successful - you only need to be yourself. But be sure to be active, have a lively profile, send lots of flirts and emails, and browse many profiles. And again, uploading a photo increases your chances of receiving an answer by 30-40 times. If you upload more than one photo you are even more likely to attract somebody’s attention.

Why was my profile rejected after I submitted it?

When you submit your profile, it is always reviewed by our staff. Profiles must comply with our terms and conditions. It is essential that your profile not contain any profanity or inappropriate content. You may not include personal contact information. You may not try to communicate with members via your profile. When your profile is rejected, we send you an email explaining why. You can contact us at support@ccsoul-mate.com if you have any questions about this.

How can I update my location?

To update your location:

  1. Log in
  2. Click on "Edit My Location" under "My Profile"
  3. All you need to do is enter the new zipcode or postcode. If there are multiple cities or towns associated with that zipcode, you will then be given a list to choose from.

How can I change my username?

Currently any change of username must be handled by CCSM staff. We will change your username for you and confirm when it is done. Please send us up to 3 usernames to choose from in case some are already taken. Make sure your username has at least 7 characters and does not include your first or last name.

I want to change how often I receive emails from you. How do I do this?

On the left-hand side navigation menu look under Account Settings and click on "Email preferences". You can change your notification/email settings there.

How do I delete my profile from CCSM completely?]

To remove your profile, look on the left-hand side navigation under "Account Settings". You will see a link for "Remove Profile" which you can use for deleting your profile and closing your account and profile completely. WARNING: Doing so will close your account permanently. At this time we do not have the ability to reinstate your account at any point in the future if you change your mind. For this reason, we typically recommending hiding your profile instead of removing it. (If you are a premium member, make sure to cancel your premium privileges first under "Manage your subscription.")

Questions about photos

How do I upload my photos?

You can easily upload all image formats. In the left-hand side navigation menu, under "My Profile" click on "Edit My Photos." The fastest way to upload is option 1: You choose a photo file on your computer and it will then be uploaded for you in one click. Option 2 is to use the customized email address on the "Edit your photos" page and simply send your photos to that address. Look for the address ending with @photos.ccsoul-mate.com. There is a unique address for you that will upload any photos you send there. The photos will appear within 5 minutes of us receiving the email. NOTE: If you choose to send it via email, please make sure that the email is actually leaving your outbox. Sometimes, your photo may be such a large file, that it cannot get sent. Also, make sure you are emailing EXACTLY the correct email address. Some users put typos in the address.

Also, if your photo is successfully sent, you will see it uploaded soon. The most it should take is 5 minutes, and usually the process is much faster.You can also select which photo is your main profile photo by click on "Select as main" beneath each photo.

Once your photos are uploaded, you can choose which photo is your main profile photo. Simply click the "Set as main" button/link under the photo that you want to be your main photo.

We check every picture before it is published and will not post inappropriate pictures of any sort. Nudity, vulgarity, hard to see images, names, business info, advertisements are all prohibited and uploading them may result in immediate banning from the site without warning.

How do I upload my photos from my facebook account?

Once you are on your facebook page, do a right mouse-click on the picture and choose ‘Save Target As’ or ‘Save Image As’ from the options that pop up. Save the photo to your desktop or another folder on your computer – make sure to note the name of the photo and exactly where you saved it so you can find it in the next step. You can now upload those photos you just saved or you can send them to us via email. Look at the instructions on the "Edit your profile" page.

How do I remove my photos?

Login and under "My Profile" click on "Edit My Photos." Simply click the delete link underneath the photo you want to remove. Should you choose to delete a photo, please note that we will delete it immediately and it will not be retrievable by anyone.

How do I change my photos?

Login and under "My Profile" click on "Edit My Photos." Simply upload a new photo in place of your existing one. You can change your pictures at any time. Once you have updated new pictures please make sure you clear your computer’s cache. Otherwise, you may find that your old photographs are displayed…even though the rest of the members are seeing the new pictures you have loaded. This can be done in Internet Explorer from Tools -> Internet Options -> Delete Temporary Files.

Why are certain photos rejected?

Profiles with a photo get much more attention than incomplete profiles, so it’s important to know the reasons why they can be denied. We don’t accept clipart, graphics, drawings and landscape photos as a profile photo. Photos of children without the member are unacceptable. Photos that are so dark that we can’t see you, or so fuzzy that we can’t see you, may also be rejected. Photos that include any attempt to communicate your contact info, place of business, or any other information meant to circumvent our policies will be rejected and may result in your profile being shut down permanently without notice and without refund, in accordance with our terms of use. Photos of anything besides you may only be posted as secondary photos, not your main profile photo. We may delete, switch, or otherwise alter your photo if it does not comply. Any nudity, half nudity, lewdness, vulgarity or otherwise inappropriate photos will also be rejected and may result in your account being shut down immediately without refund, in accordance with the terms of use on our site which you’ve agreed to.

I just uploaded my photos and I can see them, but other users say they cannot see them. What is going on?

Your photos have been uploaded but not yet approved. That is why others cannot see them yet. Remember, all photos are reviewed and approved before others can see them. We try to approve photos as fast as possible so please be patient and they will appear to others very soon.

Help me! Help me! I can’t get my photos up. Can you please help me with my photos?

99% of the time, if your photos are not up it is because the email you sent them to has a typo in it or the photos are not actually leaving your computer/phone because the file size is too large.
If you are stil struggling, you can send us your photos and we will upload them for you manually but this may take up to a day. Send them to support@ccsoul-mate.com and include your username as well as any specific instructions. However, you must make sure you are sending the photos to the correct address AND that the photos are leaving your outbox/computer properly. Sometimes folks waste a lot of energy thinking we are not posting their photos when in fact we never got them!

When will my photos get approved?

Immediately after your photos are uploaded they are placed in a queue for approval. We try to approve photos immediately but when the site gets especially busy, it may take up to an hour or two as we go through thousands and thousands of photos. While your photo is pending approval, only you can see it. After it is approved, everyone else can see it, too. If a photo is rejected, it is deleted from the site. If you have a particularly inappropriate photo, we may shut down your account immediately without refund in accordance with our terms of use.

Questions on Subscription & Billing

What part of ccsoul-mate.com is free and what part is paid for?

ccsoul-mate.com offers two membership plans. Standard membership is free. As a standard member, you can browse through our database of profiles, use search options, send flirts to members you are interested in and receive flirts from members as well. This enables you to determine whether there are people you are interested in on the site, and see if they are interested in you. With Premium membership, you can send and receive personalized emails to and from other premium members, see exactly who has been online when, see who has visited your profile, and exchange contact information.

I am a free/standard member right now. What can I do?

All members can send and receive flirts for free. All flirts sent to you will also be sent to your personal email (hotmail, yahoo, gmail, etc) so that you can read them in their entirety there. This enables you to see if you are interested in anyone on our site and if anyone is interested in you by flirting or messaging back to you. Only premium members can correspond with personal messages.

If you are unsure whether to upgrade, simply send flirts to the people you are interested in and see if they flirt or message you back. This will help you determine whether it is worthwhile to upgrade.

What are the benefits of premium membership?

As a premium member you can:
1. Send & receive unlimited emails
2. Read & reply to emails on mobile
3. Respond to email messages
4. See other members’ status
5. See other members’ last visit date
6. Block members from contacting you
7. Post unlimited photos

How can I pay for premium membership?

Just click "Donations" after you log in or http://ccsoul-mate.com/index.php?action=donations to go to the payment page. This will show you what premium membership options are available.

We provide a secure payment process and accept all types of credit, debit, prepaid and/or gift cards. You can also use alternative methods of payment by calling our hotline ** or using PayPal or sending in a money order.

[I don’t have a debit or credit card. What else can I use?

We recommend you purchase a pre-paid card. You can buy a pre-paid card at any convenience store or local retailer. Make sure it is a VISA or MASTERCARD. Load the money onto the card and make sure the card is activated once you buy it. Then you can use it online just like a credit or debit card. Since we do not take checks over the phone and since sending in money orders is slow, this is the fastest and most reliable way of getting upgraded. If you go to the store today, you will be upgraded today!

How can I pay by money order?

We recommend you purchase a prepaid card at any local retailer so that you can upgrade right away. However, if you want to pay by money order, simply choose the membership plan you want and send us the payment. When we receive the check, your payment will be activated and you will receive an email notification from us. (Because the mail can be slow, we recommend that if you don’t have a credit or debit card, you instead purchase a prepaid card at your local convenience store and use that. There are no fees when buying a prepaid card.)

Please ensure that you send us the following information along with the payment:

  1. Make the check payable to ccsoul-mate.com
  2. Include your username and your registered email address
  3. Include your selected membership plan

Please make money orders payable to ccsoul-mate.com and send your payments to:

ccsoul-mate.com
30799 Pinetree Road, #212
Pepper Pike, OH 44124

What are the prices for Premium Membership you offer?

We offer the following payment plans:

  • Save 50% with a 6 month membership for $56.95. Best Value at only $9.49 per month! The fee is a charged as a lump sum in order to get the discounted rate.
  • Save 38% with a 3 month membership for $34.95. (Only $11.65 per month!) The fee is a charged as a lump sum in order to get the discounted rate.
  • 1 month membership for $18.95.

Why was my credit card denied?

There are many reasons why a payment comes back denied by your card issuer. The most common reasons are:

  • Insufficient funds available.
  • Invalid card details.
  • Your card has expired.
  • Your billing address does not match the card statement.
  • Your Cvv/cvv2 number was incorrect or incomplete.
  • Your bank does not often see you making payments online and is declining the payment as a precaution. This is the most common reason why debit cards are denied. In this case, simply call your bank and inform them you want to make this payment. They will then wave it through and the charge should be accepted the next time you try to pay online.

If you have any questions, contact our billing department directly at billing@ccsoul-mate.com or call us at (888) 755-9655.

What happens after I pay?

Once you have paid, your account is immediately activated, and your period of subscription starts immediately.

What happens if a premium members sends a message to a standard member?

Standard members who receive personal messages from a premium member will receive a notification from us and a link to the sender’s profile. Standard members have to upgrade in order to read the message, but please be aware that patience is key here. The vast majority of standard members do upgrade. So it is always worth it to send that message. The standard member will know right away that you sent something and that you are premium and she/he will likely upgrade.

General

Don't include any contact information

Do not include your full name, email address, street address, phone number, icq, aol, msn numbers, url's, or anything else that could possibly identify you. This is to protect your privacy and anonymity. Profiles that violate this guideline will be rejected by customer support.

Don't include profanity

Cursing is not an attractive quality to people. It's not likely to get you many responses. Plus profiles with excessive cursing will not get approved.

Keep it clean!

Sexually explicit profiles will NOT be approved by customer support, so please keep that stuff for private messages We're trying to run a respectable site here!

You must be 18 or over

You must be at least 18 years old to join ccsoul-mate.com.

No advertising please

Do not include any type of commercial or any other advertisements in your profile. Members that include this kind of thing will have their account deleted immediately.

Fill everything out

A fully filled out profile will help members learn a little bit about you. Without that they might just pass you by.

Add a picture!

Profiles with pictures get many, MANY more responses. If you want a better chance for success, don't be shy, post a pic!

Check your spelling and grammar

Make sure you form complete sentences and use proper punctuation. And break up those paragraphs with a couple hits of the Enter key. Good spelling and grammar makes you look intelligent, and intelligence is a very attractive quality

Don't tell us your life story

More is better, up to a point. Try to keep your description to 1 - 2 paragraphs. Just enough to catch someone's attention.

How do I get a picture onto the computer?

There are 2 main ways to get a photo onto the computer. If you have a digital camera, it is just a matter of plugging it into your computer and copying the files. If you only have regular pictures that you got from a traditional film camera, you can scan them into the computer using a scanner. If you don't have a scanner, go to your nearest Kinko's, or similar type of place, they will scan it for you.

I posted pictures, but I don't see them.

Remember, it takes up to 3 days to get your picture approved. During that time it will not be visible on the site.

I can't get it to upload my picture file.

Your picture file must be under 1 MB in size. It must also have the extension of .gif, .jpg, .bmp, or .jpeg. Any other file extension will get rejected. Also, keep in mind that it takes up to a minute to upload a picture file, especially a large file. Click the submit button only one time, and sit back for a minute while it works.

My picture did not get approved, why not?

Please follow the guidelines for pictures and make sure you follow them.

It has been over 3 days, I still don't see my picture!

Your picture may not have been approved. Please read our guidelines for posting pictures.

How do I change my main picture?

If you want to replace your main picture with another one, you must first have at least 2 approved pictures. Go to My Pictures by first clicking My Home from the left side menu. All of your pictures will be there. There is a link 'Set to main picture', click it to set that picture to your main picture. Note that it will have to be approved again by customer service, so it will not appear as your main picture for 1-3 days.

What is 'Pictures pending approval'?

All pictures that you submit have to be approved by customer service before they appear on the site. 'Pictures pending approval' is the number of pictures that are awaiting approval. Please wait 1-3 days for them to be approved and visible.

Make sure we can identify you

If there are multiple people in the picture, tell us which one is you by adding a description. If we can't tell which person is you your picture will be rejected.

Make sure it is right side up

Make sure your picture is facing right side up. If it is sideways or upside down it will get rejected. Use a program like Microsoft paint, which comes with your computer, to rotate the image properly.

Only certain file types are supported

Your picture file must be a certain file type. .JPG, .JPEG, .GIF, and .BMP are the supported file types, so make sure your file name is one of these types.

Make sure your face is clearly visible

For your main picture, make sure your face is clearly depicted.

No nudity

Images that contain nudity will not be approved. You can send those privately to people through our messaging system.

No pictures of celebrities

Don't submit any photos of celebrities, or anything that is copyrighted.

No super small images

Photos that are too small will not get approved. We need something to work with here!

Make sure it is a clear, high quality shot

Fuzzy or distorted images aren't terribly appealing or fun to look at. Take the time to submit a quality looking photo. If you don't have one, we have to ask, why not?? Digital cameras are cheap. If you don't have one, get your friend to take a couple. A bad picture will hinder your chances for success in the world of online dating.

Keep it short and sweet

When contacting someone for the first time, don't give them your life story. Send them a short message that's just long enough to intrigue them. Something that they will want to reply to.

Be specific

Don't write a general purpose message and send it to a bunch of people. Mention something specific about their profile that you found interesting.

Be funny!

A good sense of humor is a big turn on. Say something funny in your message. Don't try too hard with it, just a little comment here or there.

Don't be vulgar

Guys, don't send a sexually explicit message to someone that you have never talked to. It won't get you a reply. Most likely it will get you put on their ignore list.

Don't Spam

Do not spam members (if you don't know what spam is, don't worry, this message is not for you). Spam is very quickly identified by our Spam Destroyer software. Not only will all of your messages be deleted, but your account will be inactivated too.

How do I send a message to someone?

Sending messages is easy. Just click to view the persons profile, and underneath their photo is the option to 'Send Email', just click that. Or, you can click Messages from the left side menu, then click the New Message button. You will have to type the member's username in the To: field if you do it this way.

Why haven't I got any responses from my profile?

If no one is sending you messages, first make sure your profile is visible. When you click Edit My Profile, you will see a check box that says 'Profile Is Visible'. Make sure it is checked. Next make sure you have read and followed our tips for a good profile. If you have followed all of that and still are not getting messages, it may be possible that we do not have many members in your area. But stick with it, we get thousands of new members every week, someone is bound to come along sooner or later.

I send messages, but get no replies. Why?

If you are sending messages to members, but they are not sending you replies back, make sure you have read and followed our tips for sending messages. If you have followed all of that and are

How do I block a user from sending me messages?

The option to block another member is inside any messages they have sent you. You can view all of the people on your ignore list by clicking My Home from the left side menu, then clicking 'Account Options' (top left)

How do I know if my message was received?

You can see if your messages have been seen by clicking View Sent Messages from the messages page. There you will see the last 20 messages you have sent, along with a status. Not Seen means the member has not seen your message, Read means he/she read it but did not reply, Sent Reply means he/she replied to you, and Deleted means he/she deleted your message.

How do I put smiley's in my messages?

Smileys can be added to most things you type quite easily. When you type :) for example, is shown. This works in message bodies, your profile, photo, and date idea descriptions, and comments you post.

Searching CCSM members

What is Quick Search?

The quick search allows you to search by a few criteria, such as age range, distance from you, and whether results should contain pictures. This is usually the best search to run as it is the easiest to use.

What is Advanced Search?

The advanced search allows you to get extremely specific. This search is recommended to experience users only as it will return much fewer results than a quick search. Be careful with running too much criteria. If you get too specific you are likely to get 0 results back. You can save an advanced search and have results emailed to you directly on a periodic basis.

What is Username Search?

The username search allows you to type in a member's username and search by that.

What is Photo Gallery Search?

The photo gallery search is just like the quick search, except you get back a photo gallery of results. Just the picture, username, and age of the members are shown, allowing more results to fit on each page.

Why don't I get many results?

Keep your searches fairly broad. This will give you more search results. If you are getting 20 pages of results, then you can be more specific and still get a lot of results. Some areas don't have a lot of members. Remember you can always invite your friends to join!

Can I sort the results?

Yes. On the results screen near the top there is a drop down box that shows the default sort order. Simply select a different value to re-sort the results.

Safety tips & Privacy

Get some pictures first

It is a good idea to know what the person looks like before deciding to meet them in person. You don't want to be disappointed right? At least if you have some pictures to look at you can tell if you have an attraction to that person.

Talk on the phone first

Email is a bit impersonal. Talking on the phone for a few minutes will give you a better taste of their personality. The way someone sounds and laughs can really affect your attraction to them. You might as well get the most info you can before taking the time to meet them in person.

Meet in a public place

Hey, the world is a dangerous place. You never know who it is on the other end. Meet in a public, highly visible place. Even if you feel you know the person, just do it to be safe.

Set up a short meeting

Meet for coffee or a drink for the first time. Don't plan anything big, or anything that will take hours. This is the first time you are meeting this person. Honestly you may find that you just don't feel any vibes from this person, and if that's the case you'll be happy you didn't plan a whole day together.

Can other people see my email address?

No, your email address is always kept private. ccsoul-mate.com has its own internal messaging system that is used to send and receive messages. Your email address is required however, in order for us to send you notifications of new messages, and also to send you results of your saved searches.

How does ccsoul-mate.com screen its members?

We review each and every profile and picture, and approve or reject it based on our stated guidelines, which can be found in this help file. We do not verify the accuracy of profiles, whether the person is who he is, etc., as that is just not possible.

Does ccsoul-mate.com use cookies?

Cookies are small, private text files that are stored on your computer. All sites use them, and they are completely safe as only the site that created them can access them. We use cookies to keep track of your session. Without them you would not be able to sign into this site.

Is meeting people from the internet safe?

Read our safety tips for meeting people for information on meeting people for the first time that you met online.